All the trekking crew does a hard work. Anyone who has trekked in Bhutan before should tell you that their strength, skill and stamina are incredible. We take welfare of our trek staff very seriously and we do our best to ensure that all our staff are treated well. Besides, we also make sure that all the horses are taken well care of. Our staff is paid more than standard wage immediately after completion of trip and tips distributed in a fair and transparent manner. Horses are not made to carry more than what they can carry and ensure that they are well fed on trek.
We make sure that the staff have proper gear and equipment to handle the mountain. Their clothing, sleeping bags and tents are sufficiently warm and waterproof. They are also adequately fed nutritious meals with their preferred local foods.
Sharing is loving. We believe that what we earn should also go to the community. We provide major chunk of money to the government as a levy, which in turn pays off for our free education and health. We do not own large fleet of cars but we hire from locals. We use local accommodations and buy local foods from the villagers.
We are a supporter of a Dharma House in a remote village. The company is a full sponsor of supporting and feeding 15 monks of a Dharma House. We have been doing it since five years.
As tourism in Bhutan is highly regulated by the government, you have a great financial security. Government of Bhutan has made an official arrangement with corporate banks in Bhutan to transfer tour payment directly to the account of the Government. This is to ensure that the local agents carry out the trips successfully. The account of your local agent is being tied to government. And the money that you transfer to them will go directly to the Government’s account. It will be released to your local agent only after the completion of your trip.
Friendly cancellation policy
Bhutan Travelers is the only tour company in Bhutan that has friendly tour cancellation policy. Our judiciously framed our cancellation policy enables you to re-coup your money in the event of cancellation of your tour. If the tour is cancellation due to reasons beyond your control we refund your money.
Responsible tour operator
At Bhutan Travelers we are committed to responsible tourism. Our policies and practices ensure that all our holidays are undertaken in a way that is socially and culturally acceptable and environmentally friendly. We are firmly committed to a principle wherein the environment and culture will not be scarified at the altar of tourism. Responsible tourism remains as our guiding principle for everything we do as a tour operator and we have been strictly adhering to our policies.
We know that you pay lots of money for your trip to Bhutan and it must pay you off in return. Our well thought out tour programme offer fantastic value for money. We use some of the most charming local accommodations, best campsites and equipment, good and comfortable cars. You will eat traditional local foods, and our knowledgeable and highly experienced tour guides will introduce you to wonderful facets of the country.
Tailor made itineraries
You can unleash us volley of questions asking to formulate your trip. We have always felt that personal attention and prompt responses are of utmost importance to our clients, and we treat every correspondence with utmost care and consideration.
We prepare your itinerary in coordination with local field experts and tailor it as per your personal interest and time frame. We have explored all trails, scouted every corner of the country to find all things Bhutanese. Besides normal activities, we are in a position to showcase some unique experiences into your itinerary: be it a game of archery, local rituals or ceremony, special prayer ceremony with Buddhist monks, a session with Bhutanese astrologer, traditional marriage ceremony, farm house dinner, terrific Tsechu festivals a or local hot stone bath, we can all do it for you.
Tour cancellation: Tour cancelled more than 31 days from the date of travel on genuine reason, full payment will be refunded with less transfer fee.
For the tour cancelled less than 31 days from your date of travel, full payment will be refunded with less 5% administrative and wire fee.
If your trip duration gets cut for any reason such as flight delays due to weather or missed connections, no refund will be made for the days lost – because by this time we will already have had incurred the expenses for the hotels and logistics.
Flight cancellation policy: Air tickets cancelled more than 31 days from your date of travel, full airfare will be refunded with less US $25 administrative and wire fee. Cancellation made less than 31 days from the date of travel, 50% of the cost will be refunded with less US $25 administrative and wire fee.
No refund will be made for “no show” at the airport.
Tickets actually bought for two ways but used only one way, refund for the unused route is not permissible.